S-MADP Customer Support & Information Center

12 December 2023

01:14 PM AIA Liveness - Customer Phone Number Change Bug #19144 (New): AIA Liveness - Include Acceptance of Specific Channel

To accept the specific channel for Liveness URL generating - Force this callerSource to accept 'CustomerCare' ONLY wh... Jimmy Phang

08 December 2023

05:08 PM Registration Check UAT Bug #19122 (Resolved): BE - QC1379 - SPT - Change of maxYear & minYear value

Please help to migrate maxYear from code level to db.
As of WS - CustomerAccountList will return below to FE.
1... Jimmy Phang

07 December 2023

04:15 PM AIA Liveness - Customer Phone Number Change Bug #19110 (Resolved): AIA Liveness - Liveness Report

Please display "All" as the only selection from the Video Upload Type dropdown when Report Type: Liveness is being se... Jimmy Phang

03:40 PM AIA Liveness - Customer Phone Number Change Bug #19108 (New): AIA Liveness - The camera did not get activated

Opened the (Generated Liveness URL) in Android device - The camera seems only activated, after miinimizing and relaun... Jimmy Phang

03:38 PM AIA Liveness - Customer Phone Number Change Bug #19107 (New): AIA Liveness - Portal not displaying record

after completion of Liveness recording (generated Liveness URL), it's not reflected in portal. Jimmy Phang

04 December 2023

03:27 PM Registration Check UAT Bug #19068 (Resolved): Android - Finger Print occurred after switching light mode/ dark mode

New device binding process.
Enroll finger print
switch to darkmode
finger print scanner displayed
switch... Jimmy Phang

28 November 2023

11:40 AM Registration Check UAT Bug #18920: Android- QC1377 - Error Description on Pop Up Dialog

QC number updated Jimmy Phang

11:40 AM Registration Check UAT Bug #18921: iOS - QC1377- Error Description on Pop Up Dialog

QC number updated Jimmy Phang

11:38 AM Registration Check UAT Bug #18924: iOS - QC1378 - Setting – Manage Device – Font Type Issue

Qc number updated. Jimmy Phang