Bug #14123
BE[VCC][CARD MANAGEMENT][REPLACE LOST CARD]Email will be required to be send to customer ###7579
| Status: | Resolved | Start date: | 01 August 2022 | |
|---|---|---|---|---|
| Priority: | Normal | Due date: | ||
| Assignee: | Daniel Wong | % Done: | 100% | |
| Category: | - | Spent time: | - | |
| Target version: | - |
Description
(Bahasa VErsion)
Pengajuan Penggantian Kartu Kredit Maybank
Yth. Bapak/Ibu [Nama Nasabah]
Pengajuan Penggantian Kartu Kredit Maybank Anda telah kami terima, dengan detail sebagai berikut:
Nomor Kartu : 5192xxxxxxxxxx00019
Alamat Pengiriman Kartu Baru : Jalan Asia Afrika nomor 8, Jakarta Selatan, DKI Jakarta
Biaya Penggantian Kartu : IDR 75,000.00*
(*biaya penggantian kartu akan dikenalan pada billing statement Anda berikutnya)
Kartu pengganti Anda akan dikirimkan ke alamat korespondensi 10 hari kerja dari waktu pengajuan yang Anda lakukan.
- INDONESIAN ##########
Maybank Credit Card Replacement Application
Dear. Mr/Mrs [Customer Name]
We have received your Maybank Credit Card Replacement Application, with details as follows:
Card Number : 5192xxxxxxxxxx00019
New Card Delivery Address : Jalan Asia Afrika number 8, South Jakarta, DKI Jakarta
Card Replacement Fee : IDR 75,000.00*
(*card replacement fee will be charged on your next billing statement)
Your replacement card will be sent to the correspondence address 10 working days from the time you submitted your application.
Best regards,
PT. Bank Maybank Indonesia, Tbk.
PT. Bank Maybank Indonesia, a bank registered and supervised by the Financial Services Authority (OJK).
History
#1 Updated by Daniel Wong over 2 years ago
- Subject changed from BE[VCC][CARD MANAGEMENT][REPLACE LOST CARD]Email will be required to be send to customer to BE[VCC][CARD MANAGEMENT][REPLACE LOST CARD]Email will be required to be send to customer ###7579
- Assignee changed from Daniel Wong to santhosh Krishna
#2 Updated by santhosh Krishna over 2 years ago
- Status changed from New to In Progress
#3 Updated by santhosh Krishna over 2 years ago
- Status changed from In Progress to UAT
#4 Updated by santhosh Krishna over 2 years ago
- Status changed from UAT to Resolved
- Assignee changed from santhosh Krishna to Daniel Wong
- % Done changed from 0 to 100
1. Format card number is wrong...4 digits in front, and 5 digits in back
2. Can you give some enter (in green color)
3. Format wording IDR not correct: IDR 75,000.00*
4. Why In English, behind the customer' name have sign ']'
following changes have been done.