Enhancement #13562
Credit Card On-Boarding
| Status: | Resolved | Start date: | 18 April 2022 | |
|---|---|---|---|---|
| Priority: | Normal | Due date: | ||
| Assignee: | Keat San Khor | % Done: | 100% | |
| Category: | - | Spent time: | - | |
| Target version: | - | |||
| Phase: | R1 | Branch Code: | showroom-proj-base-i5 |
Description
The whole on-boarding process was good but when it came to creating the online user id, we get a time out error message.
Attached is the screen shot of the error message (image 1).
When investigated, the accounts and user id was created.
So, attempted to login the user id but when it came to the verification screen, we get the message that this device had not been registered yet. Attached is the screen message (image 2). After ignore error message, unable to proceed further even though verification code is entered, the "Next" button will not turn blue to proceed to next screen. Screen is again attached (image 3).
History
#1 Updated by David Wong over 2 years ago
- Status changed from New to Resolved
- Assignee changed from David Wong to Keat San Khor
- % Done changed from 0 to 100
For issue image-1.jpeg, we could not simulate this timeout, please complete the registration processing within the session duration
For issue image-2.jpeg, this is the correct flow, for first-time login into the device, the app will prompt the message.
For issue image-3.jpeg, this is a bug, and we have resolved it. Please wait for the new app release.
#2 Updated by Wee Meng Soh over 2 years ago
- Status changed from Resolved to Pending SIT
- Assignee changed from Keat San Khor to Hoo Dextor
Released Showroom MY SIT 1.0.0.13 in MY
#3 Updated by chok yee fan over 2 years ago
- Assignee changed from Hoo Dextor to Keat San Khor
#4 Updated by Keat San Khor over 2 years ago
- Status changed from Pending SIT to Resolved