Enhancement #13633
FD On-boarding
Status: | Feedback | Start date: | 28 April 2022 | |
---|---|---|---|---|
Priority: | Normal | Due date: | ||
Assignee: | Keat San Khor | % Done: | 0% | |
Category: | - | Spent time: | - | |
Target version: | - | |||
Phase: | R1 | Branch Code: | showroom-proj-base-i5 |
Description
Performed FD on-boarding. Whole process completed until new on-line user id assigned.
When login to new user id, was asked to do fund transfer to top up FD receipt.
After did fund transfer, received error message "We are unable to process your request now as service temporarily unavailable. Please try again later (C004)". Image of this error message is attached.
After clicking okay to this message, returns to landing page but there is no balance in the FD receipt.
Please check and rectify.
History
#1 Updated by David Wong over 2 years ago
- Status changed from New to Feedback
- Assignee changed from David Wong to Keat San Khor
Unable to simulate
Please try again