Bug #18746

BE - Customer Unable to login

Added by Jimmy Phang about 1 year ago. Updated about 1 year ago.

Status:ResolvedStart date:03 November 2023
Priority:NormalDue date:
Assignee:Jimmy Phang% Done:

100%

Category:-Spent time:-
Target version:-

Description

User unable to login due to Produciton data base record keeps the lower case of the login ID.

Patching conducted for production DB.

Pending User update about the result.

mleb_mcb.customer_profile_20231027.xlsx (1.35 MB) Jimmy Phang, 03 November 2023 06:16 PM

History

#1 Updated by Jimmy Phang about 1 year ago

OCBC has just updated that the issue has been resolved for that particular customer.

Please also help to prepare a script to run for the rest of the LoginID(s) for updating the production DB.

The list will be as below: (may also refer to the attached documnt)

Adrianto
wisana03
ckg648
sumitro1302
gsamosir
viriyaii1887
amarkuma0422

#2 Updated by Shafiqah Rahni about 1 year ago

  • Status changed from New to Resolved
  • Assignee changed from Shafiqah Rahni to Jimmy Phang
  • % Done changed from 0 to 100

Script uploaded to /Digital Banking/VelocityMobile/Production/20231106/MLEB

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