S-MADP Customer Support & Information Center

26 March 2025

04:02 PM VELO Production Issue Bug #22064: [Android] Show Popup "This app needs retrieve IMEI" When Open App

Updated steps to reproduce:
1. Open store.
2. Search OCBC Business mobile Indonesia.
3. Click Install.
4. Show ... yap chekying

10:27 AM VELO Production Issue Bug #22064 (Resolved): [Android] Show Popup "This app needs retrieve IMEI" When Open App

Steps to reproduce:
1. Open the apps and show popup "This app needs retrieve IMEI" yap chekying

10:22 AM VELO Production Issue Bug #22037: [Android] [Fund Transfer] [Managed Saved Beneficiary] Hit Error error.mcb.99999999999...

Updated steps to reproduce:
1. Select “Transactions” in side menu.
2. Select “Fund Transfer”.
3. Select “Managed ... yap chekying

10:20 AM VELO Production Issue Bug #22063 (Resolved): [Android] [Fund Transfer] Hit Error WS_ERROR_00001 When Perform Fund Transfer

Steps to reproduce:
1. Select “Transactions” in side menu.
2. Select “Fund Transfer”.
3. Select “Domestic Transfe... yap chekying

13 March 2025

04:19 PM VELO Production Issue Bug #22037 (Assigned): [Android] [Fund Transfer] [Managed Saved Beneficiary] Hit Error error.mcb....

There is an issue when the customer makes a transaction, here are the steps:
Customers click fund transfer -> domest... yap chekying

12 March 2025

02:03 PM VELO Production Issue Bug #22030 (New): [Android] Often Auto Logout Even Device is Binded

Customers often log out of the ocbc business mobile application as shown in the image below. Even though it was never... yap chekying