Bug #22166
[PROD][Android] Bind Device First, Then Only Show OTP Screen
| Status: | Pending Information | Start date: | 04 June 2025 | |
|---|---|---|---|---|
| Priority: | High | Due date: | ||
| Assignee: | yap chekying | % Done: | 0% | |
| Category: | - | Spent time: | - | |
| Target version: | - |
Description
Details:
org id : IDBAT0218
user id : BAT0218
device model : RMX2061
OS: Android Version 11 (Realme 6 pro)
the last time the issue occurred: May 07, 2025 at 16:49:23
Logs provided in the folder: /Digital Banking/VelocityMobile/Log/PROD LOG/20250507
History
#1 Updated by sengloong.khoo sengloong.khoo about 1 month ago
- Status changed from New to Pending Information
- Assignee changed from sengloong.khoo sengloong.khoo to yap chekying
Help to elaborate the issue is a bit too general. Bind Device then OTP screen?
FE cannot access to the log file please attach here thanks.
#2 Updated by yap chekying 1 day ago
Requested video from OCBC side
#3 Updated by yap chekying 1 day ago
- File WhatsApp Image 2025-07-16 at 11.21.56.jpeg added
#4 Updated by yap chekying 1 day ago
- File deleted (
WhatsApp Image 2025-07-16 at 11.21.56.jpeg)
#5 Updated by yap chekying 1 day ago
- File WhatsApp Image 2025-07-16 at 11.21.57.jpeg added