Bug #22188
[PROD][Android] Failed to Launch App After Updated to Latest Version
| Status: | New | Start date: | 10 June 2025 | |
|---|---|---|---|---|
| Priority: | High | Due date: | ||
| Assignee: | sengloong.khoo sengloong.khoo | % Done: | 0% | |
| Category: | - | Spent time: | - | |
| Target version: | - |
Description
Customers have updated the application to the latest version but cannot open the OCBC Business Mobile application.
Details
Organization id : HTCON
user id customer : TINA55667788
device type : cph2577 / android 14
date of issue : June 04, 2025, at 09:51 pm
Log provided in the folder:/Digital Banking/VelocityMobile/Log/PROD LOG/20250604
Please refer to attached video