Bug #22215

[SIT][Android][Settings- FAQ] The screen stuck when user click back button for twice

Added by hsulynn pang about 1 month ago. Updated 21 days ago.

Status:ClosedStart date:17 June 2025
Priority:NormalDue date:
Assignee:-% Done:

0%

Category:-Spent time:-
Target version:-

Description

steps:
(1) Login
(2) Click Side menu
(3) Click Settings
(4) Click FAQ
(5) Select one of the FAQ
(6) Click Back button from the FAQ
(7) Click Back button from FAQ listing
(8) Select one of the FAQ OR

(9) Click Back button to side menu
(10) Select any menu

Error found
Screen stucks

Expected result
Able to show the FAQ// Select menu

Attached 2 video for the reference

MicrosoftTeams-video.mp4 (7.45 MB) hsulynn pang, 17 June 2025 03:48 PM

MicrosoftTeams-video.mp4 (4.45 MB) hsulynn pang, 17 June 2025 04:23 PM

retest.mp4 (8.22 MB) hsulynn pang, 26 June 2025 03:26 PM

History

#1 Updated by hsulynn pang about 1 month ago

  • File MicrosoftTeams-video.mp4 added
  • Subject changed from [SIT][Android][Settings- FAQ] The screen stuck when user reselect the FAQ to [SIT][Android][Settings- FAQ] The screen stuck when user click back button for twice
  • Description updated (diff)

#2 Updated by sengloong.khoo sengloong.khoo about 1 month ago

  • Status changed from New to Resolved
  • Assignee changed from sengloong.khoo sengloong.khoo to hsulynn pang

#3 Updated by hsulynn pang about 1 month ago

  • Assignee changed from hsulynn pang to Mohamad Zulhilmi

#4 Updated by hsulynn pang about 1 month ago

  • File retest.mp4 added
  • Status changed from Resolved to Closed

done retest

#5 Updated by Mohamad Zulhilmi 21 days ago

  • Assignee deleted (Mohamad Zulhilmi)

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