Bug #22246

[UAT][BE][Biometric Login]Hit Error When Enable Biometric Login

Added by yap chekying 23 days ago. Updated 8 days ago.

Status:FeedbackStart date:03 July 2025
Priority:NormalDue date:
Assignee:yap chekying% Done:

0%

Category:-Spent time:-
Target version:-

Description

Steps to reproduce:
1. Select “Settings” in side menu.
2. Toggle on "Enable Biometric Login"
3. Enable Fingerprint/Face ID Login screen, tap on "ENABLE" button.
4. Terms & Conditions screen, check the Terms and Conditions checkbox and tap on "ACCEPT" button.
5. Login screen, input password and tap on "CONTINUE" button.
6. Verification Code screen, input verification code.
7. Permission pop up, tap on "OK" button.
8. Scan Fingerprint/Face ID.

Actual Result:
Show "INCORRECT PIN CODE" error (Verification Code provided is correct).

Expected Result:
Navigate to Successfully enabled biometric login screen.

Note: This issue only happened in UAT.

Biometric Login.mp4 (4.37 MB) yap chekying, 03 July 2025 03:59 PM

History

#1 Updated by Tan Hi Ann 8 days ago

  • Status changed from New to Feedback
  • Assignee changed from Tan Hi Ann to yap chekying

BE: From logs on 03/07/2025, seems to be omni side error(omni.O0081 Undefined error), pls check with omni side whether still occur as of 18/7/2025

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