Bug #22317
[PROD][Android] Show "Something went wrong with OCBC Business" at Google Playstore When Launch App
| Status: | Closed | Start date: | 31 July 2025 | |
|---|---|---|---|---|
| Priority: | High | Due date: | ||
| Assignee: | yap chekying | % Done: | 100% | |
| Category: | - | Spent time: | - | |
| Target version: | - |
Description
Please refer to attached image for details.
Please provide root cause and solution.
History
#1 Updated by yap chekying about 2 months ago
- Assignee changed from sengloong.khoo sengloong.khoo to Hao Ter Tai
#2 Updated by yap chekying about 1 month ago
- Subject changed from [PROD][Android] Hit "Something went wrong with OCBC Business" at Google Playstore to [PROD][Android] Show "Something went wrong with OCBC Business" at Google Playstore When Launch App
#3 Updated by Hao Ter Tai about 1 month ago
- Status changed from New to Assigned
- % Done changed from 0 to 100
238,025
Updated encrypted method due to certain devices unable to get firebase token
238,064
31/7/2025 change back the encryption and decryption method to old method for those used by ws because new method doesn’t match with BE
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root cause:
certain devices unable to get firebase token
solution:
add handling for those devices that unable to get firebase token
#4 Updated by Hao Ter Tai about 1 month ago
- Assignee changed from Hao Ter Tai to yap chekying
#5 Updated by yap chekying about 1 month ago
- Status changed from Assigned to Pending PROD
Due to the lack of specific phone model and device OS information, unable to simulate the issue and test the fix on our side.
#6 Updated by yap chekying 20 days ago
- Status changed from Pending PROD to Closed
Released to production