Activity - VELO Production Issue - S-MADP Customer Support & Information Center

Activity

From 02 July 2025 to 31 July 2025

16 July 2025

02:58 PM Bug #22282 (New): [PROD][BE][Fund Transfer][Transaction Summary] Duplicate Records Show on Transa...: Unable to reproduce in UAT
!UAT.jpeg!
Transaction Type: Internal Fund Transfer
Date and Time: July 2 around 06.4... yap chekying
11:35 AM Bug #22280 (New): [PROD][BE] Hit MCB999 Error and Required Reactivate Biometric & SW Token: 1. When accept T&C for the first time login, get error MCB999:
1st Customer
• Org ID: PACIFICPI
• User ID : ABD... yap chekying
11:31 AM Change Request #22174 (Closed): [CR][BE] Obsolete Linux OCBC Business (Velocity) Mobile: deployed to production on 15 July 2025 yap chekying
11:29 AM Bug #22158 (Closed): [PROD][iOS] Different App Version show in AppStore and App: yap chekying
11:17 AM Bug #22145: [Android][Login] Show Error.mcb.9999999 When Login to App: OCBC side will ask user to try again yap chekying
10:58 AM Bug #22166: [PROD][Android] Bind Device First, Then Only Show OTP Screen: Requested video from OCBC side yap chekying
10:53 AM Bug #22188 (Pending Information): [PROD][Android] Failed to Launch App After Updated to Latest Ve...: yap chekying
10:35 AM Bug #22030 (Closed): [PROD][Android] Often Auto Logout Even Device is Binded: same issue as parent task yap chekying

15 July 2025

03:12 PM Bug #22276 (Resolved): [PROD][iOS][Side Menu][My Accounts] "Financial Information & Tax Realizati...: r237940 | yeowyc | 2025-07-15 07:11:14 +0000 | 4 lines
Changed paths:
M /Project/OCBC_NISP/Mobile_FrontEnd/iOS/O... Yeow Yui Chuang
11:35 AM Bug #22276 (Resolved): [PROD][iOS][Side Menu][My Accounts] "Financial Information & Tax Realizati...: Steps to reproduce:
1. Open side menu
2. Select "My Accounts"
Actual Result:
"Financial Information & Tax Reali... yap chekying
11:29 AM Bug #22275 (Resolved): [PROD][Android][Fund Transfer][Manage Saved Beneficiary][Domestic Transfer...: Fixed due to FE did not pass transfer type to BE sengloong.khoo sengloong.khoo
10:31 AM Bug #22275 (Resolved): [PROD][Android][Fund Transfer][Manage Saved Beneficiary][Domestic Transfer...: Steps to reproduce:
1. Select “Transactions” in side menu.
2. Select “Fund Transfer”.
3. Select "Manage Saved Bene... yap chekying
10:49 AM Bug #22274 (Resolved): [PROD][Android][Fund Transfer][Manage Saved Beneficiary][Domestic Transfer...: fixed at trunk version sengloong.khoo sengloong.khoo
10:24 AM Bug #22274 (Resolved): [PROD][Android][Fund Transfer][Manage Saved Beneficiary][Domestic Transfer...: Steps to reproduce:
1. Select “Transactions” in side menu.
2. Select “Fund Transfer”.
3. Select "Manage Saved Bene... yap chekying
10:34 AM Change Request #22173 (Closed): [CR][Android] Update Splash Screen Information: yap chekying
10:34 AM Change Request #22172 (Closed): [CR][iOS] Update Splash Screen Information: yap chekying
10:33 AM Bug #22170 (Closed): [PROD][Android] App Request for Biometric Registration Even Customer Already...: yap chekying
10:33 AM Bug #22159 (Closed): [PROD][Android] App Show Error "Permission Required" When Launch App Even Al...: yap chekying

14 July 2025

11:32 AM Bug #22273 (New): [UAT][iOS][Transaction][Authorization] Time Deposit Account Opening Transaction...: Steps to reproduce:
1. Select “Transaction” in side menu.
2. Select "Authorization".
3. Authorization screen, sele... yap chekying

07 July 2025

03:06 PM Bug #22219 (Closed): [Chinese Language CR][SIT][Android][Transaction Summary-Manual] The Payment ...: Mohamad Zulhilmi
02:41 PM Bug #22219 (Monitoring): [Chinese Language CR][SIT][Android][Transaction Summary-Manual] The Paym...: As per BE finding, currently pending omni side to implement for CN Mohamad Zulhilmi
03:06 PM Bug #22218 (Closed): [Chinese Language CR][SIT][Android][Transaction Summary] The status is showi...: Mohamad Zulhilmi
02:44 PM Bug #22218 (Monitoring): [Chinese Language CR][SIT][Android][Transaction Summary] The status is s...: As per BE finding, currently pending omni side to implement for CN Mohamad Zulhilmi
03:06 PM Bug #22217 (Closed): [Chinese Language CR][SIT][Android][Transaction Summary] The status is showi...: Mohamad Zulhilmi
02:44 PM Bug #22217 (Monitoring): [Chinese Language CR][SIT][Android][Transaction Summary] The status is s...: As per BE finding, currently pending omni side to implement for CN Mohamad Zulhilmi
02:55 PM Bug #22227 (Closed): [Chinese Language CR][SIT][Android] - Pre Login Screen Displaying ZH instead...: Mohamad Zulhilmi
02:54 PM Bug #22228 (Closed): [Chinese Language CR][SIT][Android] - PIN IB to be Updated The Latest Requir...: Mohamad Zulhilmi
02:51 PM Bug #22232 (Closed): [Chinese Language CR][SIT][Android] - Regulatory Information Choose Category...: Mohamad Zulhilmi

03 July 2025

05:11 PM Bug #22170 (Pending PROD): [PROD][Android] App Request for Biometric Registration Even Customer A...: yap chekying
05:07 PM Bug #22158 (Pending PROD): [PROD][iOS] Different App Version show in AppStore and App: New script provide for CRs release yap chekying
05:06 PM Bug #22226 (Closed): [Chinese Language CR][SIT][BE][About Us/ Contact Us] Showing Version Unknown: yap chekying
04:54 PM Bug #22188: [PROD][Android] Failed to Launch App After Updated to Latest Version: OCBC side will advise user to try again. yap chekying
04:44 PM Bug #22188 (Feedback): [PROD][Android] Failed to Launch App After Updated to Latest Version: This crash did not found the firebase not sure is previous cause by shielding issue or the encryption issue but the c... sengloong.khoo sengloong.khoo
04:42 PM Bug #22192 (Closed): [Chinese Language CR][SIT][Android][Transaction Summary] The TT and Pending ...: Due to Chinese language is not ready at Omni side, OCBC requested data returned from both MLEB and Omni will show in ... yap chekying
04:39 PM Bug #22192 (Assigned): [Chinese Language CR][SIT][Android][Transaction Summary] The TT and Pendin...: BE value sengloong.khoo sengloong.khoo
04:41 PM Bug #22193 (Closed): [Chinese Language CR][SIT][Android][Pending Authorization] The Pending Autho...: Due to Chinese language is not ready at Omni side, OCBC requested data returned from both MLEB and Omni will show in ... yap chekying
04:39 PM Bug #22193 (Feedback): [Chinese Language CR][SIT][Android][Pending Authorization] The Pending Aut...: BE value sengloong.khoo sengloong.khoo
04:39 PM Change Request #22160 (Pending PROD): [CR][Android] Chinese Translation: yap chekying
04:39 PM Change Request #22162 (Pending PROD): [CR][BE] Chinese Translation: yap chekying
04:36 PM Change Request #22162: [CR][BE] Chinese Translation: Due to Chinese language is not ready at Omni side, OCBC requested data returned from both MLEB and Omni will show in ... yap chekying
04:38 PM Change Request #22161 (Pending PROD): [CR][iOS] Chinese Translation: yap chekying
04:35 PM Bug #22221 (Closed): [Chinese Language CR][SIT][BE][Telegraphic Transfer] EN Language Selected bu...: yap chekying
04:23 PM Bug #22221 (Pending PROD): [Chinese Language CR][SIT][BE][Telegraphic Transfer] EN Language Selec...: History: Due to Chinese language is not ready at Omni side, OCBC requested data returned from both MLEB and Omni will... yap chekying
04:35 PM Bug #22239 (Closed): [Chinese Language CR][iOS][Open New Account][Time Deposit] Placement Not Rig...: yap chekying
11:24 AM Bug #22239 (Pending PROD): [Chinese Language CR][iOS][Open New Account][Time Deposit] Placement N...: Tested in UAT on 2 July by OCBC Product Owner yap chekying
11:08 AM Bug #22239 (Resolved): [Chinese Language CR][iOS][Open New Account][Time Deposit] Placement Not R...: r237874 | yeowyc | 2025-07-02 05:39:22 +0000 | 1 line
Changed paths:
M /Project/OCBC_NISP/Mobile_FrontEnd/iOS/OC... Yeow Yui Chuang
11:01 AM Bug #22239 (Closed): [Chinese Language CR][iOS][Open New Account][Time Deposit] Placement Not Rig...: Steps to Reproduce:
1. Select “Open New Account” in side menu.
2. Select “Time Deposit”.
3. Select “Currency”.
4... yap chekying
04:34 PM Bug #22243 (Closed): [Chinese Language CR][iOS][Fund Transfer][Manage Recurring Transfers] App Cr...: yap chekying
04:01 PM Bug #22243 (Pending PROD): [Chinese Language CR][iOS][Fund Transfer][Manage Recurring Transfers] ...: Resolved yap chekying
11:54 AM Bug #22243 (Resolved): [Chinese Language CR][iOS][Fund Transfer][Manage Recurring Transfers] App ...: r237866 | yeowyc | 2025-07-02 02:27:05 +0000 | 1 line
Changed paths:
M /Project/OCBC_NISP/Mobile_FrontEnd/iOS/OCBC_... Yeow Yui Chuang
11:30 AM Bug #22243 (Closed): [Chinese Language CR][iOS][Fund Transfer][Manage Recurring Transfers] App Cr...: Steps to reproduce:
1. Select “Transactions” in side menu.
2. Select “Fund Transfer”.
3. Select “Manage Recurring ... yap chekying
04:33 PM Bug #22242 (Closed): [Chinese Language CR][iOS][Fund Transfer][BI-FAST] App Crashed When tap on P...: yap chekying
04:07 PM Bug #22242 (Pending PROD): [Chinese Language CR][iOS][Fund Transfer][BI-FAST] App Crashed When ta...: Resolved yap chekying
11:39 AM Bug #22242 (Resolved): [Chinese Language CR][iOS][Fund Transfer][BI-FAST] App Crashed When tap on...: r237866 | yeowyc | 2025-07-02 02:27:05 +0000 | 1 line
Changed paths:
M /Project/OCBC_NISP/Mobile_FrontEnd/iOS/OC... Yeow Yui Chuang
11:21 AM Bug #22242 (Closed): [Chinese Language CR][iOS][Fund Transfer][BI-FAST] App Crashed When tap on P...: Steps to reproduce:
1. Select “Transactions” in side menu.
2. Select “Fund Transfer”.
3. Select “Domestic Transfer... yap chekying
04:33 PM Change Request #22244 (Closed): [Chinese Language CR][iOS and Android][Fund Transfer][Online Tran...: yap chekying
02:27 PM Change Request #22244 (Pending PROD): [Chinese Language CR][iOS and Android][Fund Transfer][Onlin...: Tested Android yap chekying
11:55 AM Change Request #22244 (Closed): [Chinese Language CR][iOS and Android][Fund Transfer][Online Tran...: Steps to reproduce:
1. Select “Transactions” in side menu.
2. Select “Fund Transfer”.
3. Select "Domestic Transfer... yap chekying
04:32 PM Change Request #22245 (Closed): [Chinese Language CR][iOS and Android][Fund Transfer][Domestic Tr...: yap chekying
03:23 PM Change Request #22245 (Closed): [Chinese Language CR][iOS and Android][Fund Transfer][Domestic Tr...: Steps to reproduce:
1. Select “Transactions” in side menu.
2. Select “Fund Transfer”.
3. Select "Domestic Transfer... yap chekying
04:28 PM Change Request #22173 (Pending PROD): [CR][Android] Update Splash Screen Information: yap chekying
04:28 PM Bug #22232 (Pending UAT ): [Chinese Language CR][SIT][Android] - Regulatory Information Choose Ca...: Tested good in SIT Mohamad Zulhilmi
04:27 PM Change Request #22174 (Pending PROD): [CR][BE] Obsolete Linux OCBC Business (Velocity) Mobile: yap chekying
04:23 PM Bug #22227 (Pending UAT ): [Chinese Language CR][SIT][Android] - Pre Login Screen Displaying ZH i...: Tested good in SIT Mohamad Zulhilmi
04:21 PM Bug #22228 (Pending UAT ): [Chinese Language CR][SIT][Android] - PIN IB to be Updated The Latest ...: Tested good in SIT Mohamad Zulhilmi
04:10 PM Bug #22225 (Closed): [Chinese Language CR][SIT][BE][ATM & Branch] Google Map Not Show: OCBC side to fix the issue yap chekying
03:59 PM Bug #22246 (New): [UAT][BE][Biometric Login]Hit Error When Enable Biometric Login: Steps to reproduce:
1. Select “Settings” in side menu.
2. Toggle on "Enable Biometric Login"
3. Enable Fingerprint... yap chekying
11:11 AM Bug #22241 (New): [UAT][BE][Unbind Device] Hit Error When Unbind Device: Steps to reproduce:
1. At pre-login screen, tap on "Change User"
2. Tap on "REMOVE" button
3. Input password
... yap chekying
11:06 AM Bug #22240 (New): [UAT][Android][ATM & Branch] Show Error When Tap on ATM & Branch Menu: Steps to reproduce:
1. Select “Other” in side menu.
2. Select “ATM & Branch”.
Actual Result:
Show error message... yap chekying
10:53 AM Change Request #22172 (Pending PROD): [CR][iOS] Update Splash Screen Information: yap chekying

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