Bug #22376

[PROD][MLEB] Hit Error "WSS_ERROR_00001" When Authorizing a Transaction

Added by yap chekying 6 days ago.

Status:NewStart date:25 August 2025
Priority:HighDue date:
Assignee:Tan Hi Ann% Done:

0%

Category:-Spent time:-
Target version:-

Description

An error appears: "Error WSS_ERROR_00001" when authorizing a transaction. The customer has been experiencing this issue for 3 days.

Device Information:
org ID: ANUGRAHRAYA
user ID: ANUGRAHRAYA
mobile device: Samsung Galaxy S24 Ultra

This issue last occurred on August 7, 2025, at 10:20 AM

Please refer to attached image and logs.

20250807.png (94.2 KB) yap chekying, 25 August 2025 05:15 PM

20250807 1 (1).zip (518 MB) yap chekying, 25 August 2025 05:54 PM

20250807 2.zip (514 MB) yap chekying, 25 August 2025 05:56 PM

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