Bug #22376
[PROD][MLEB] Hit Error "WSS_ERROR_00001" When Authorizing a Transaction
| Status: | Pending Information | Start date: | 25 August 2025 | |
|---|---|---|---|---|
| Priority: | High | Due date: | ||
| Assignee: | yap chekying | % Done: | 0% | |
| Category: | - | Spent time: | - | |
| Target version: | - |
Description
An error appears: "Error WSS_ERROR_00001" when authorizing a transaction. The customer has been experiencing this issue for 3 days.
Device Information:
org ID: ANUGRAHRAYA
user ID: ANUGRAHRAYA
mobile device: Samsung Galaxy S24 Ultra
This issue last occurred on August 7, 2025, at 10:20 AM
Please refer to attached image and logs.
History
#1 Updated by Tan Hi Ann about 2 months ago
- Status changed from New to Feedback
- Assignee changed from Tan Hi Ann to yap chekying
BE: requesting more information to check on this (screenshots, what transaction is made, etc)
#2 Updated by yap chekying about 2 months ago
- Status changed from Feedback to Pending Information