Bug #22421
[PROD][Android] Unable to Download the App on a Device That Does Not Have Biometric Feature
| Status: | UAT | Start date: | 11 September 2025 | |
|---|---|---|---|---|
| Priority: | High | Due date: | ||
| Assignee: | yap chekying | % Done: | 100% | |
| Category: | - | Spent time: | - | |
| Target version: | - |
Description
Should allow to download OCBC Business Mobile app for device without fingerprint feature.
History
#1 Updated by Hao Ter Tai about 1 month ago
- Status changed from New to Resolved
- % Done changed from 0 to 100
238,269
11–9-2025 Bug #22421 [PROD][Android] Unable to Download the App on a Device That Does Not Have Fingerprint Feature https://dev.silverlakemobility.com/redmine/issues/22421
Description:
Should allow to download OCBC Business Mobile app for device without fingerprint feature.
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root cause:
fingerprint required had turned on, for device without fingerprint feature will not be able to download the app from play store.
solution:
turn off fingerprint required to allow device without fingerprint feature to be able to download from play store.
#2 Updated by Hao Ter Tai about 1 month ago
- Status changed from Resolved to Assigned
- Assignee changed from Hao Ter Tai to yap chekying
#3 Updated by yap chekying about 1 month ago
- Subject changed from [PROD][Android] Unable to Download the App on a Device That Does Not Have Fingerprint Feature to [PROD][Android] Unable to Download the App on a Device That Does Not Have Biometric Feature
#4 Updated by yap chekying about 1 month ago
- Status changed from Assigned to Pending UAT
#5 Updated by yap chekying 2 days ago
- Status changed from Pending UAT to UAT