Enhancement #13015

Loans on-boarding log in after loan account created

Added by Keat San Khor almost 3 years ago. Updated almost 3 years ago.

Status:FeedbackStart date:18 January 2022
Priority:NormalDue date:
Assignee:Keat San Khor% Done:

0%

Category:-Spent time:-
Target version:-
Phase:R1 Branch Code:showroom-proj-base-i5

Description

When customer had been on-boarded, loan account created and new user id given, proceeded to log in.

Upon log in, expected the savings account to receive the loan disbursement to be activated with a FPX transactions. This will then be followed by the disbursement to the savings account. This flow is documented in the attached slides (i.e. slide 3 & 4).

Was not able to see any of these. Please check. Thanks.

Storyboard LN on-boarding enhancement.pptx (2.45 MB) Keat San Khor, 18 January 2022 02:56 PM

Loan on-boarding fund transfer to activate SA.jpeg (31 KB) Keat San Khor, 19 January 2022 04:19 PM

History

#1 Updated by Hoo Dextor almost 3 years ago

  • Status changed from New to Feedback
  • Assignee changed from Hoo Dextor to Keat San Khor

Keat San,

kindly provide the username for this scenario.

If there's video recording for it, it will be better, can't imagine the expectation from you. FYI, the development is based on the power point flow which is similar to saving account for slide number 3.

May I know the problem is on slide 3 or 4?

#2 Updated by Keat San Khor almost 3 years ago

Hi Dextor,

Retried the loans on-boarding.

On log in, was prompted with 6 digit TAC for verification. After enter 6 digit TAC, the attached screen show that Fund Transfer is being prompted. Was not able to continue after that.

This behaviour happens for SA on-boarding, FD on-boarding and LN on-boarding after log in and some fund transfer is needed.

Hope this helps to clarify.

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