Bug #22350
[PROD][Android][Transaction][Transaction Summary] Failed to Download Receipt
| Status: | Closed | Start date: | 18 August 2025 | |
|---|---|---|---|---|
| Priority: | High | Due date: | ||
| Assignee: | yap chekying | % Done: | 100% | |
| Category: | - | Spent time: | - | |
| Target version: | - |
Description
Steps to Reproduce:
1. Select “Transactions” in side menu.
2. Select “Transaction Summary”.
3. Select "Manual".
4. Tap on "View Receipt".
5. Navigate to Result screen, tap on "DOWNLOAD RECEIPT" button.
6. "DOWNLOAD OPTION" pop up, tap on "WITH AUDIT TRAIL".
History
#1 Updated by yap chekying 21 days ago
- File WhatsApp Video 2025-08-18 at 16.25.12.mp4 added
Actual Result:
Failed to download receipt.
Expected Result:
Successfully download receipt.
#2 Updated by Hao Ter Tai 21 days ago
- Status changed from New to Resolved
- % Done changed from 0 to 100
18-8-2025
Bug #22350
[PROD][Android][Transaction][Transaction Summary] Failed to Download Receipt
Bug #22352
[PROD][Android][My Accounts][Bonds/Unit Trust/Loans/Financial Information & Tax Realization Statement/Account Statement] Failed to Download Receipt
=========================================================================================
root cause:
The access for external app to OCBC's folder is more strict and the location of the download file is not in the folder where the pdf viewer can access.
solution:
1. Change the download and read file location to match accessible external files path
2. Add code to create folder if not exist
#3 Updated by Hao Ter Tai 21 days ago
- Status changed from Resolved to Assigned
- Assignee changed from Hao Ter Tai to yap chekying
#4 Updated by yap chekying 19 days ago
- File WhatsApp Video 2025-08-20 at 09.50.58.mp4 added
- Status changed from Assigned to Pending UAT
#5 Updated by yap chekying 19 days ago
- File 22350 and 22352.png added
- Status changed from Pending UAT to Pending PROD
#6 Updated by yap chekying 13 days ago
- Status changed from Pending PROD to Closed
Released to production