Activity - VELO Production Issue - S-MADP Customer Support & Information Center

Activity

From 24 August 2025 to 22 September 2025

19 September 2025

02:14 PM Change Request #22402 (Pending UAT ): [CR][MLEB] Time Deposit On Call (Day): yap chekying
09:27 AM Bug #22273 (Closed): [UAT][iOS][Transaction][Authorization] Time Deposit Account Opening Transact...: Omni side to fix yap chekying
09:26 AM Change Request #22400 (Pending UAT ): [CR][iOS] Time Deposit On Call (Day): yap chekying
09:26 AM Change Request #22401 (Pending UAT ): [CR][Android] Time Deposit On Call (Day): yap chekying
09:25 AM Change Request #22403 (Pending UAT ): [CR][iOS] Update Regain Access Information: yap chekying
09:25 AM Change Request #22404 (Pending UAT ): [CR][Android] Update Regain Access Information: yap chekying
09:24 AM Bug #22420 (Closed): [SIT][iOS][Time Deposit On Call (Day)] Should Show "days": yap chekying
09:24 AM Bug #22420 (Pending UAT ): [SIT][iOS][Time Deposit On Call (Day)] Should Show "days": yap chekying
09:24 AM Bug #22421 (Pending UAT ): [PROD][Android] Unable to Download the App on a Device That Does Not H...: yap chekying

18 September 2025

05:45 PM Bug #22335 (Feedback): [SIT][Android][Create Software Token] Hit MCB Error When Input OTP: BE: Upon logs checking, only can find positive responses from mleb and omni, no errors found Tan Hi Ann

12 September 2025

04:39 PM Change Request #22401: [CR][Android] Time Deposit On Call (Day): 238,289
12–9-2025 Change Request #22401 [CR][Android] Time Deposit On Call (Day) https://dev.silverlakemobility.com/... Hao Ter Tai
01:31 PM Change Request #22401: [CR][Android] Time Deposit On Call (Day): 238,285
12–9-2025 Change Request #22401 [CR][Android] Time Deposit On Call (Day) https://dev.silverlakemobility.com/... Hao Ter Tai

11 September 2025

06:17 PM Bug #22421 (Assigned): [PROD][Android] Unable to Download the App on a Device That Does Not Have ...: Hao Ter Tai
02:03 PM Bug #22421 (Resolved): [PROD][Android] Unable to Download the App on a Device That Does Not Have ...: 238,269
11–9-2025 Bug #22421 [PROD][Android] Unable to Download the App on a Device That Does Not Have Fingerprint F... Hao Ter Tai
01:54 PM Bug #22421 (Pending UAT ): [PROD][Android] Unable to Download the App on a Device That Does Not H...: Should allow to download OCBC Business Mobile app for device without fingerprint feature. yap chekying
02:13 PM Change Request #22401 (Assigned): [CR][Android] Time Deposit On Call (Day): Hao Ter Tai
02:12 PM Change Request #22401: [CR][Android] Time Deposit On Call (Day): 238,272
11–9-2025 Change Request #22401 [CR][Android] Time Deposit On Call (Day) https://dev.silverlakemobility.com/... Hao Ter Tai
02:04 PM Change Request #22404 (Assigned): [CR][Android] Update Regain Access Information: Hao Ter Tai
11:45 AM Change Request #22400 (Resolved): [CR][iOS] Time Deposit On Call (Day): He Xi Yeo

10 September 2025

05:47 PM Change Request #22403 (Resolved): [CR][iOS] Update Regain Access Information: He Xi Yeo

09 September 2025

05:31 PM Change Request #22404: [CR][Android] Update Regain Access Information: 238,258
9–9-2025 Change Request #22404 [CR][Android] Update Regain Access Information https://dev.silverlakemobility... Hao Ter Tai
05:12 PM Change Request #22401: [CR][Android] Time Deposit On Call (Day): 238,255
9–9-2025 Change Request #22401 [CR][Android] Time Deposit On Call (Day) https://dev.silverlakemobility.com/r... Hao Ter Tai
10:55 AM Bug #22420 (Resolved): [SIT][iOS][Time Deposit On Call (Day)] Should Show "days": He Xi Yeo
10:49 AM Bug #22420 (Closed): [SIT][iOS][Time Deposit On Call (Day)] Should Show "days": Should show "7-14 days" yap chekying

04 September 2025

10:15 AM Bug #22376 (Pending Information): [PROD][MLEB] Hit Error "WSS_ERROR_00001" When Authorizing a Tra...: yap chekying
10:15 AM Bug #22377 (Closed): [PROD][MLEB]Hit "mcb1000121.mcb1000121" When Makes a Transaction and Enters ...: Omni to fix yap chekying
10:14 AM Change Request #22399 (Pending UAT ): [CR][Android] Upgrade API Level 35: yap chekying
10:13 AM Bug #22378 (Closed): [SIT][Android][Google API 35][My Accounts/ Transaction Summary] Show "We can...: yap chekying
10:12 AM Bug #22381 (Closed): [SIT][Android][Google API 35][Enable Fingerprint Login] Fingerprint Icon Not...: scan fingerprint using side button yap chekying
10:12 AM Bug #22380 (Closed): [SIT][Android][Google API 35][Send Feedback] Show "Permissions Required" Whe...: Fixed yap chekying

03 September 2025

05:26 PM Change Request #22404 (Resolved): [CR][Android] Update Regain Access Information: 238,232
3/9/2025 Change Request #22404 [CR][Android] Update Regain Access Information
Solution:
Update copywriti... Hao Ter Tai
10:40 AM Change Request #22404 (Pending UAT ): [CR][Android] Update Regain Access Information: Please refer to attached email and FSD. yap chekying
03:03 PM Bug #22380 (Assigned): [SIT][Android][Google API 35][Send Feedback] Show "Permissions Required" W...: Hao Ter Tai
03:02 PM Bug #22380 (Resolved): [SIT][Android][Google API 35][Send Feedback] Show "Permissions Required" W...: 238,229
3/9/2025 Bug #22380 [SIT][Android][Google API 35][Send Feedback] Show "Permissions Required" When Upload Ima... Hao Ter Tai
02:52 PM Change Request #22399 (Assigned): [CR][Android] Upgrade API Level 35: Hao Ter Tai
02:52 PM Change Request #22399 (Resolved): [CR][Android] Upgrade API Level 35: 238,228
3/9/2025 Change Request #22399 [CR][Android] Upgrade API Level 35
Hao Ter Tai
10:32 AM Change Request #22399 (Pending UAT ): [CR][Android] Upgrade API Level 35: Please refer to attached email for details. yap chekying
02:03 PM Bug #22378 (Assigned): [SIT][Android][Google API 35][My Accounts/ Transaction Summary] Show "We c...: unable to simulate the issue Hao Ter Tai
11:40 AM Bug #22381 (Assigned): [SIT][Android][Google API 35][Enable Fingerprint Login] Fingerprint Icon N...: The fingerprint scanner for Galaxy A16 is at the power button. Hao Ter Tai
10:57 AM Bug #22376 (Feedback): [PROD][MLEB] Hit Error "WSS_ERROR_00001" When Authorizing a Transaction: BE: requesting more information to check on this (screenshots, what transaction is made, etc) Tan Hi Ann
10:52 AM Bug #22377 (Feedback): [PROD][MLEB]Hit "mcb1000121.mcb1000121" When Makes a Transaction and Enter...: BE: Upon log check, found that no token list is returned from omni when calling token/inquiry Tan Hi Ann
10:44 AM Bug #22273 (Assigned): [UAT][iOS][Transaction][Authorization] Time Deposit Account Opening Transa...: Omni side issue, as response doesn't return the expected fields. He Xi Yeo
10:43 AM Bug #22246 (Closed): [UAT][BE][Biometric Login]Hit Error When Enable Biometric Login: no issue reported yap chekying
10:41 AM Bug #22305 (Closed): [External Audit Findings][MLEB, iOS, Android] Insecure Direct Object Referen...: yap chekying
10:39 AM Change Request #22403 (Pending UAT ): [CR][iOS] Update Regain Access Information: Please refer to attached email and FSD. yap chekying
10:37 AM Change Request #22401: [CR][Android] Time Deposit On Call (Day): Added mock up screen from OCBC. yap chekying
10:35 AM Change Request #22401 (Pending UAT ): [CR][Android] Time Deposit On Call (Day): Please refer to attached email and FSD yap chekying
10:37 AM Change Request #22400: [CR][iOS] Time Deposit On Call (Day): Added mock up screen from OCBC. yap chekying
10:34 AM Change Request #22400 (Pending UAT ): [CR][iOS] Time Deposit On Call (Day): Please refer to attached email and FSD yap chekying
10:37 AM Change Request #22402 (Pending UAT ): [CR][MLEB] Time Deposit On Call (Day): Please refer to attached email, mock up screen, FSD and Omni spec. yap chekying

26 August 2025

02:58 PM Bug #22381 (Closed): [SIT][Android][Google API 35][Enable Fingerprint Login] Fingerprint Icon Not...: Steps to Reproduce:
1. Select “Settings” in side menu.
2. Toggle on "Enable Fingerprint Login".
3. Tap on "ENABLE"... yap chekying
02:43 PM Bug #22380 (Closed): [SIT][Android][Google API 35][Send Feedback] Show "Permissions Required" Whe...: Steps to Reproduce:
1. Select “Settings” in side menu.
2. Select "Send Feedback".
3. Tap on camera icon.
4. Show... yap chekying
11:29 AM Bug #22378 (Closed): [SIT][Android][Google API 35][My Accounts/ Transaction Summary] Show "We can...: Impacted Functions:
1. Unit Trust
2. Bonds
3. Financial Information & Tax
4. Bancassurance
5. Account Statement
... yap chekying
09:50 AM Bug #22362 (Closed): [PROD][iOS][Inbox][Announcement] App Crashed When Tap on Announcement: Released to production yap chekying
09:50 AM Bug #22352 (Closed): [PROD][Android][My Accounts][Bonds/Unit Trust/Loans/Financial Information & ...: Released to production yap chekying
09:50 AM Bug #22350 (Closed): [PROD][Android][Transaction][Transaction Summary] Failed to Download Receipt: Released to production yap chekying
09:50 AM Bug #22325 (Closed): [PROD][Android] Show Permission Required Pop Up when Share Receipt: Released to production yap chekying
09:50 AM Bug #22317 (Closed): [PROD][Android] Show "Something went wrong with OCBC Business" at Google Pla...: Released to production yap chekying
09:49 AM Bug #22306 (Closed): [External Audit Findings][MLEB, iOS, Android] Bypass OTP in Biometric Activa...: Released to production yap chekying
09:49 AM Bug #22304 (Closed): [External Audit Findings][MLEB, iOS, Android] User Enumeration through Error...: Released to production yap chekying
09:49 AM Bug #22303 (Closed): [External Audit Findings][iOS] Weak SSL Pinning: Released to production yap chekying
09:48 AM Bug #22302 (Closed): [External Audit Findings][iOS] Certificate files hardcoded inside the app: Released to production yap chekying
09:48 AM Bug #22301 (Closed): [External Audit Findings][iOS] No Jailbreak Detection: Released to production yap chekying
09:48 AM Bug #22300 (Closed): [External Audit Findings][Android] Certificate files hardcoded inside the app: Released to production yap chekying
09:47 AM Bug #22286 (Closed): [UAT][Android][ATM & Branch]Hit Error When Tap on ATM & Branch: Released to production yap chekying
09:47 AM Bug #22283 (Closed): [PROD][Android] Version 1.0.43 Does Not Go Into Log Crashlytic: Released to production yap chekying
09:47 AM Bug #22276 (Closed): [PROD][iOS][Side Menu][My Accounts] "Financial Information & Tax Realization...: Released to production yap chekying
09:46 AM Bug #22275 (Closed): [PROD][Android][Fund Transfer][Manage Saved Beneficiary][Domestic Transfer][...: Released to production yap chekying
09:46 AM Bug #22274 (Closed): [PROD][Android][Fund Transfer][Manage Saved Beneficiary][Domestic Transfer][...: Released to production yap chekying

25 August 2025

06:01 PM Bug #22377 (Closed): [PROD][MLEB]Hit "mcb1000121.mcb1000121" When Makes a Transaction and Enters ...: An error appears: "mcb1000121.mcb1000121" when a customer makes a transaction and enters their PIN.
Device Informa... yap chekying
05:56 PM Bug #22376 (Pending Information): [PROD][MLEB] Hit Error "WSS_ERROR_00001" When Authorizing a Tra...: An error appears: "Error WSS_ERROR_00001" when authorizing a transaction. The customer has been experiencing this iss... yap chekying

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